Resources For Handling Difficult Conversations Well

Below are some resources mentioned in the presentation "We Need to Talk! Handling Difficult Conversations Well".

Videos Demonstrating Difficult Conversations

• Performance review with differing opinions of the facts
  
  
• North Suburban Library's role play of addressing a crucial conversation around raises.
  
  
• Maureen Winningham's description of the crucial conversation she had with her dad.
  
  
• Solution Tree authors Richard and Rebecca DuFour's role play of principal having a crucial conversation with a teacher who does not want to change how missing homework is handled.

Books To Read On Difficult Conversations